Job Description (JD)
Sr. Implementation Consultant
(Location - India/Remote)
We are seeking a highly motivated implementation consultants to join our team. The ideal candidate will have experience in SaaS product implementations, with a strong domain focus on HRIS or related functions
YOUR ROLE
Planning and scoping: Work with the customer to identify the scope of the implementation, including timelines, budget, and resource requirements. This involves creating a project plan and ensuring that the project stays on track
Implementation: Responsible for collaborating with client-side SMEs to understand, configure and customize their business requirements. This includes setting up user accounts, defining workflows, integrating with other systems, and testing the product. Also, setting up relevant data to showcase the end-to-end business process and collecting and processing feedback from clients to make necessary system changes
Training: Provide training to end-users and administrators on how to use the SaaS product
Support: Provide ongoing support to the customer, including troubleshooting issues and answering questions
Documentation: Create and maintain documentation for the implementation, including user manuals, training materials, and technical specifications
Product management: Collaborate with the product team to identify areas for product improvement and provide input on product development based on client feedback
JOB REQUIREMENTS
Having a full-time degree from a recognized institute
Experience working on employee expense, travel & benefits management modules is highly desirable
2 to 7 years of experience in one or more areas listed below:
Any Implementation projects i.e., requirements gathering, documentation, configuration, testing, providing administration training, performing data migration, managing User Acceptance Test (UAT)
Dynamic individual with strong communication and presentation skills
Possess solid problem solving and consultative skills to engage and build relationships with large organizations stakeholders
Successfully navigate through challenges to complete the deliverables with quality and manage multiple implementation projects concurrently
Ability to collaborate with large team and work for the common goal
About Rolling Arrays
Rolling Arrays is a premium HR tech software and services firm headquartered in Singapore, with offices in Malaysia, Australia, the UAE, Hong Kong, and India. Specializing in SAP SuccessFactors, Rolling Arrays is committed to driving innovation within the SAP ecosystem and offers prominent products such as Reimburse, ePFile, CICO, REO, ReeCap, ReeCollect, eAuthoring and LSYNC. Rolling Arrays has 2 lines of businesses:
HR System Implementation Services:
Rolling Arrays is regarded as number ONE specialist firm in the South East Asian with a strong track record of 14 Years and more than 200 enterprise level SAP SuccessFactors Implementation projects till date. The services include:
SAP SuccessFactors Design Consulting (Align)
SAP SuccessFactors Implementation (Automate)
SAP SuccessFactors Change Management (Adopt)
SAP SuccessFactors Support Services (AMS)
SAP SucessFactors & Add-on products in Rolling Arrays’ portfolio (partner’s products and own products):
SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
ePFile (Plug & play Documents Management Solution)
CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
REO - (Plug-and-Play AI-First Recruiting Chatbot)
ReeCap - (Empower data-driven HR decisions with AI-first analytics for HR leaders)
ReeCollect - (AI-First Personalized Feedback Solution)
eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)
LSYNC - (Attendance and Admin Solution)
Qualtrics (World’s leading Experience Management Software)
Rolling Arrays HR-Tech-Consulting Academy (HRTA)
Rolling Arrays has converged leading HR-Tech Consultants with industry know-how of varied HR Cloud Software, Best Practices and Advisory for our implementation. As you undergo training through the RA’s HRTA Program, you can directly learn from such experts along with solving real business use case scenarios. This ensures your growth as a Subject Matter Expert, besides your obvious career growth as a consultant - not just in SAP, but across a wide range of HR Tech Solutions. For more information visit our website.